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Limits of liability

Dorset Woolliscroft accepts no liability for the faulty installation of its products. In the case of any claim relating to the tiles themselves, Dorset Woolliscroft’s liability, to the extent permitted by law, is limited to either the replacement of the product or a refund of the cost of the product, and does not extend to cover any consequential loss. Claims must be reported within seven working days from receipt of the tiles. Tiles must be inspected prior to installation and claims cannot be considered after the tiles have been installed.

Please be advised that installation constitutes acceptance of the quality, colour, size, texture and shade of the tiles. Dorset Woolliscroft warrants that its tiles conform to their description and are fit for their purpose. Dorset Woolliscroft makes no other express or implied warranty as to fitness or suitability of the products for particular installations. We extend no guarantees, express or implied, as to wear resistance or maintenance procedures. It is imperative to follow grout and adhesive manufacturers’ instructions regarding their suitability with our products. If in doubt please consult the grout/adhesive stockist from whom you purchased the products. Dorset Woolliscroft makes no representations as to the fitness for purpose of third party adhesives and grouts.


Some very slight shade variation may occur between different sized tiles of the same colour. Before fixing tiles it is important to lay them out in good light to ensure that any shade difference is evenly distributed.


Owing to variations in studio lighting and printing inks, the tile colours shown in this website may differ slightly from those of the actual tiles. It is always advisable to request a sample.

Limits of liability